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Military Programs - Data Center Operations / 군전역간부채용 - 데이터센터 운영
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ModSquadRemote, South KoreaMilitary Programs - Data Center Operations / 군전역간부채용 - 데이터센터 운영
EquinixKOREA IBX, SL4- Full-time
Who are we?
Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.
Military Programs - Data Center Operations / 군전역간부채용 - 데이터센터 운영
Job Summary :
Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. Focus is on moderately difficult tasks, using substantial understanding of standard operating procedure. Supports the overall team.
Responsibilities
Queue Management / Reporting
- Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times.
- Supports cross-functional teams to collaborate on customer tickets.
- Ensures any necessary reporting is complete and accurate; supports ad-hoc reporting requests.
- Actively provides input and makes recommendations to processes.
- Maintains detailed written records of all work activity.
- Updates local asset databases and other systems.
Installations
Cross-Connect
Testing / Troubleshooting
Stakeholder Partnership
Customer Management
Projects
Training
Typical Degree & Years of Experience