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Technical Service Engineer

Selection 4.0Seoul, Seúl, South Korea

4일 전

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For a multinational company, leader in designing, producing and commercializing automation machinery we are searching for a :

Technical Service Engineer

Mission :

Reporting to the Country Manager delivers services to customers effectively and on time and guarantees equipment testing and maintenance in accordance with the company's policies.

Main responsibilities :

Working as a team to assist with the troubleshooting of equipment and technical problems;
Developing strong client relationships by driving value added and focused service delivery;
Managing spare parts delivery;
Monitoring and maintaining electrical equipment or machinery performance;
Walking customers through how equipment works including how to use it safely;
Participating in ongoing training to keep up to date with the latest developments;
Providing clear customer feedback;
Participate in trade shows, conferences, and industry events to promote products and establish strong relationships with customers.

Knowledge and experience :

Bachelor's degree in Engineering or a related technical field;

At least 3 years of experience in a technical sales or applications engineering role within the relevant industry;

Proven ability to understand technical requirements and translate them into actionable solutions;

Familiarity with relevant industry standards and regulations;

Strong technical knowledge in the relevant industry, including a deep understanding of products, systems, and applications;

Proficiency in written and spoken English;

Willingness to travel domestically and internationally as required to support customer engagements and attend industry events;

Strong customer focus and a passion for delivering high-quality service and support.

Main competences :

Ability to work independently;

Decision making and problem-solving skills;

Goal oriented, results-driven;

Integrity and professional ethics.

Place of work : Seoul (KOR)

Sector : Electronic industry / Automation

Role : Engineering

Will manage other people : No

Job type : Permanent job

Career level : Employee