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Customer Program Manager - HW
MediaTekSeongnam, South Korea15일 전
채용 정보Experience on mobile device SW development is preferred Strong interpersonal relationship management with positive attitude and serving mind Minimum 3 years’ experience supporting embedded device product customers in “customer facing” environment including more than 10 years IT industry work experience Strong understanding of mobile software architecture, system, and development process Experience in working with embedded systems, platforms and RTOS. Linux kernel, Android experience is a plus Knowledge of embedded hardware is a plus Fluent verbal and written communication skills in Korean and English Highly motivated positive attitude with a strong drive for success and teamwork Proven track record in customer service and project management of technical issues Capability to understand complex technical information and explain to audience with understandable manner Highly motivated positive attitude with a strong drive for success and teamwork Ability to manage multitasks and to manage multiple priorities Demonstrated ability to think creatively about problem-solving issues Demonstrated ability to work in a team environment
Job Description- Responsible for customer projects as SW program manager from design-win to meet mass production schedule
- Responsible for technical communication for project execution, requirement definition / collection by meeting and customer site visiting
- Responsible for customer deliverables including SW package planning / quality with internal project teams
- Responsible for customer support account management and issue tracking / assignment
- Responsible for maintaining / developing relationships between customer project stake holders and decision makers including internal project stake holders
- Responsible for customer project schedule tracking / requirement changes and negotiation
- Responsible for sharing the latest information from the customer to internal team for better business planning and decision
- To respond to customer technical queries in a timely manner
- To develop knowledge of company product specifications, market trend and customer requirements
LI-NOPOSTRequirement- BS / MS in Electrical, Electronics Engineering, Computer Science, and similar major