IT Coordinator

MAJOR RESPONSIBILITIES

• Technical Support : Assist employees with troubleshooting hardware, software, and network issues
• System Maintenance : Perform regular updates, backups, and maintenance of computer systems and software
• Hardware and Software Setup : Install and configure new equipment, including point-of-sale (POS) systems, printers, and other retail-specific devices
• Network Management : Monitor and maintain network connectivity to ensure uninterrupted operations
• User Training : Provide guidance and training to staff on using IT systems effectively
• Inventory Management : Keep track of IT equipment and ensure proper documentation
• Security : Implement and monitor security measures to protect sensitive customer and company data
• Store Operation Support : Collaborate with store staff to ensure the effective functioning of IT systems that support daily operations, such as POS systems, inventory tracking, and customer service tools

REQUIREMENTS & CAPABILITIES