CTS Internal Sales Specialist

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Job Title : Specialist_Internal Sales

Business Area : CT

Division : CTS

Reporting to : Manager_Parts Sales

Location : Pangyo, Korea

PURPOSE OF THIS JOB

• As an Internal Sales Representative you will ensure and maintain an elevated customer experience by taking ownership of inquiries and coordinating the quotation and order fulfillment process
• You will serve as the point of contact for customers, distributors, and prospects and be responsible for parts and service quoting, order submittal, and customer support for an assigned territory

DUTIES&RESPONSIBILITY

• Support dealers & external sales engineer to increase sales performance thru teamwork.
• Prepare Parts and Service Quotations and follow up subsequent activities to full sales transaction.
• Manage the entire sales process in SAP system
• Perform the analysis for small machine market, collect information about competition, potential market volume, current market share and customers’ feedback.
• Provide proactive steps to contact Lost boy customers and bring them back to Atlas Copco.
• Drive revenue growth from new and existing customers including EPC and Marines.
• Meet sales targets and drive customer satisfaction through proactive sales.
• Handle administrative work for sales organization if necessary.

QUALIFICATIONS

Experience / Education]

• 4-Year Bachelor’s degree is required
• Experience in sales and customer service a plus
• Previous experience in an inbound or outbound call center a plus

Knowledge / Skill]

• Demonstrated proficiency in MS Office (Excel, Outlook, Word)
• Experience with CRMs and ERPs (C4C, Salesforce, SAP, Oracle or similar)
• Proficiency in English (reading, writing, speaking)
• Submission of recommendation letter along with CV preferred
• Please submit only the minimum personal information required for the recruitment process.