Field Sales Operation Manager, GSO (Global Sales Operation)

We are seeking an experienced **Field Sales Operations (FSO) Manager to serve as the strategic operations partner for one or more Korea sales divisions (e.g., FSI/Public Sector). Reporting to the Korea GSO leader, this role owns the rhythm of the business for assigned divisions — driving operational rigor, surfacing data-driven insights, and enabling sales leaders to focus on customer engagement and revenue generation.

This is a forward-looking, tech-enabled operations role that goes beyond traditional quota management. The ideal candidate brings a blend of strategic thinking, analytical depth, and hands-on operational execution, with a genuine curiosity about how AI and automation can transform the way operations teams work.

You will be the critical conduit between Korea field sales teams and APJ/WW operations teams, ensuring alignment, execution consistency, and operational excellence across your divisions.

Key job responsibilities
[Basic Qualifications]
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

- 10+ years experience in sales operations, business operations, finance, or business consulting

- Experience with sales CRM tools such as Salesforce or similar software

- Proven ability to define, refine, and implement sales processes, procedures, and operational frameworks

- Strong analytical and problem-solving skills with the ability to translate complex data into business insights

- Experience with territory planning, quota management, and revenue forecasting

- Excellent communication skills

[Preferred Qualifications]

- Experience in a technology company (cloud computing, SaaS, or enterprise software)

- Experience with BI/reporting tools such as QuickSight, Tableau, or equivalent

- Familiarity with SQL or Python for data analysis and automation

- Experience working in a matrixed, global organization (APAC/APJC context preferred)

- Track record of building scalable mechanisms and processes from scratch

- Experience with sales compensation management and headcount planning

- Experience preparing and delivering business reviews to senior management

- Genuine curiosity and hands-on experience with AI/GenAI tools for operational efficiency


About the team
The Korea Global Sales Operations (GSO) team is the operational backbone of AWS Korea's sales organization. We partner with Sales, Specialist, Partner, and Marketing leadership to drive revenue growth through operational excellence — spanning annual planning, territory and quota management, pipeline governance, business reviews, and cross-functional program execution. The Korea GSO team operates within the broader APJ GSO framework and collaborates closely with worldwide GSO counterparts.

BASIC QUALIFICATIONS

- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

PREFERRED QUALIFICATIONS

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership

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