Project Manager - Client Operations
Pixelogic • Seoul, Seoul, South Korea
30+일 이전
채용 정보
About the role
The ideal candidate will have proven experience in Digital Media and Localization project management, with a strong grasp of current and emerging technologies and workflows. They will be detail-oriented and highly organized, with the ability to manage tight schedules, anticipate risks, and take full ownership of their projects. Strong communication skills are a must, along with the flexibility to thrive in a fast-paced environment where priorities and workloads can shift.
Responsibilities
- Managing multiple projects from client order to delivery completion
- Establishing a solid understanding of specific client specifications and needs
- Building strong working relationships with clients and focusing on delivering the highest quality assets on time
- Liaising with multiple clients and internal teams and maintaining clear communication
- Developing project plans and workflows, managing time, budget, resources, and quality control
- Managing, monitoring, and updating all timelines and setting realistic expectations for day-to-day deliveries
- Providing strategic solutions to any issues that may arise with clients
- Collaborating with operational teams to build processes, make sure the workflow operates smoothly and efficiently, and initially enhancing the client experience
- Identifying areas of opportunity to enhance clients’ experience and work closely with other department leaders to drive initiatives and to execute on those opportunities
- Abiding by security policies and protecting information assets entrusted to you
- Other related tasks as assigned to fulfill responsibilities
Requirements
- English fluency
- Passionate about customer experience and customer service excellence
- Strong technical skills and knowledge of tools and devices in digital media
- Excellent communication skills
- Deep sense of urgency and ability to work in a fast-paced environment
- Problem solver with creative and innovative approach with ability to think out of the box
- Outstanding attention to detail and ability to plan complex projects with urgency
- A positive attitude when experiencing obstacles and enthusiastic to get things done
- Bachelor's degree
- Experience in localization, media industry and post-production workflows