Associate Manager Production

Position Summary:

Under the direction of the Senior Manager, Warranty & Production, this role is responsible for production planning, production volume analysis, inventory system management, physical inventory management, and purchasing/procurement. Based on accurate data and system management, the role maintains alignment among production, inventory, and purchasing, supports the Senior Manager, Warranty & Production's decision making, and contributes to the efficient and safe operation of the production site.

Essential Functions and Key Responsibilities:

1. Production Planning

• Establish daily, weekly, and monthly production plans based on orders, in coordination with the Production Execution Lead, Custom Call Lead, and Warranty Execution Lead.
• Adjust production plans to reflect seasonal demand fluctuations, including new product launches and off-season periods.
• Manage plan-versus-actual performance; analyze causes of variance and propose corrective actions.
• Coordinate with the Production Execution Lead on production priorities and resource allocation (manpower/equipment).
• Review and plan club-build requests from other teams.
• Consider outsourced production requirements when developing production plans, as needed.

2. Production Analysis

• Compile daily, weekly, and monthly production results and prepare regular reports.
• Manage productivity-related KPIs and analyze performance against targets and costs (Cost per Unit, CPU).
• Identify production delays and bottlenecks; propose and support the implementation of improvement actions
• Participate in data-driven production efficiency improvement activities, including cost reduction and productivity improvement.
• Utilize system data (EBS, WMS, DOMO, BO, etc.)

3. Inventory Management - Data Update & System Management

• Regularly enter and update inbound/outbound and inventory data in EBS, WMS, and ClubCS (inventory management systems used within ASC).
• Check system data integrity and promptly correct any errors.
• Manage inventory-related system operating processes and propose improvements as needed.
• Coordinate with inventory personnel in the Custom Call team, A/S Call team, and related teams to verify data.
• Optimize inventory levels, including excess and obsolete inventory management.
• Manage production scrap, product returns, and physical disposal processes.
• Review and update inventory management processes, including scrap, returns, and disposal.

4. Physical Inventory Management

• Conduct regular cycle counts and periodic physical inventory counts together with the Picking team, and analyze discrepancies against system inventory.
• Analyze root causes of inventory discrepancies and establish and implement measures to prevent recurrence.
• Prepare and process approval requests for inventory adjustments, including the monthly inventory adjustment list.
• Check physical disposal processes and coordinate approvals with responsible employees.

5. Purchasing / Procurement

• Calculate material and sub-material requirements based on the production plan and inventory status, and submit purchase requests.
• Place orders with suppliers and manage delivery lead times and inbound schedules
• Negotiate and manage unit prices, delivery terms, and quality conditions with suppliers
• Process costs through purchasing-related systems (purchase orders, goods receipt, etc.)
• Manage purchasing lead times and optimize order timing to maintain appropriate inventory levels

6. Continuous Improvement (CI Culture)

• Support continuous improvement activities and projects across Production and the Call Center.
• Encourage employee participation in idea generation and continuous improvement.

Additional Responsibilities

• Prepare and submit regular production-related reports (daily/weekly/monthly).
• Perform other production/inventory-related tasks as requested by the Senior Manager, Warranty & Production.

Knowledge and Skills Requirements:

• Understanding of production management, supply chain management (SCM), and inventory management
• Proficiency in ERP systems (e.g., Oracle EBS or SAP) and inventory management systems.
• Strong problem-solving skills and a meticulous, accurate approach to work
• Effective verbal, written, and listening communication skills
• Goal-oriented and responsible work attitude

Key Relationships:

• Production Execution Lead, Custom Call Lead, and Warranty Execution Lead.
• Sales, Demand Planning, Customer Service & Logistics, Finance, Marketing, IT, HR, and other related departments
• External club-build (assembly) vendors
• Global Operations teams: KTC, UK, USA, and Japan; Global Quality team; Global IT team.

Education, Work Experience, and Professional Certifications:

• Bachelor's degree, preferably in Industrial Engineering or Industrial Management
• 7+ years of experience in production management or inventory management
• Proficient in Office 365 (MS-Word, Excel, PowerPoint, Outlook, Teams, etc.)
• Lean/Six Sigma knowledge or certification is preferred.
• Industrial safety-related certification will be plus
• English communication skills